The project description
PUBLISHED
6 Feb 2024
SERVICES
Travel Management
INDUSTRY
Administrative
PROJECT DETAIL: medical treatment
It all started with an urgent email from Mr. Thompson, a long-time client who needed to travel from Los Angeles to New York for a crucial medical treatment. He had just received the news from his doctor and was overwhelmed with the logistics of planning the trip. As his trusted virtual assistant, it was my mission to make this journey as smooth and stress-free as possible.
92%
Tripadvisor
90%
booking.com
90%
kayak
100%
google map
95%
skyscanner
flight recommendation
The first task was to find the best flight options. Given Mr. Thompson’s medical needs, comfort and convenience were paramount. I researched several airlines, comparing flight times, layovers, and seat comfort. I recommended a direct flight with premium seating, ensuring he had extra legroom and priority boarding.
- To start my research, I used any of these flight search engines:
- I use these search engines because I can filter my client’s preferences on their sites.
- I can also easily view all the airlines that have available flights, as well as the times that are available for those destinations.
Booking Flight
I designed a dynamic recommendation template tailored specifically for my client, leveraging insights from thorough search engine research.
After confirming his preferences, I booked the flight, taking care to select seats near the restroom and ensuring special assistance was noted for boarding and deplaning.
With the flights confirmed and the tickets sent to either my email or my client’s, I then proceed to update his calendar.
booking hotel
Next, I turned my attention to accommodation. Mr. Thompson needed a hotel close to the medical facility, with accessible features and a quiet, restful environment. I shortlisted a few hotels, highlighting their proximity to the hospital, amenities, and guest reviews.
My Go-To Websites for Hotel Research
Google Maps
- I use Google Maps to pinpoint hotels in the specific areas my clients prefer, ensuring a perfect location every time.
Google Search
- This is my tool for discovering the top hotels in any country or area, providing me with a comprehensive list of the best options available.
Tripadvisor
- With Tripadvisor, I dive into reviews and photos of hotels from real travelers. The ability to filter based on my client’s preferences makes it incredibly convenient for tailored recommendations.
Booking.com
- This site is my go-to for detailed information about hotel rooms, including room size, amenities, and bed sizes, ensuring every detail meets my client’s needs.
Airbnb (Plus and Luxe)
- When my clients are traveling with family, I turn to Airbnb to find perfect houses or apartments, offering a more homely and spacious alternative to traditional hotels.
These resources help me provide the best possible options, ensuring my clients have a memorable and comfortable stay.
We decided on a reputable hotel that offered a medical rate, daily shuttle service to the hospital, and a 24-hour concierge. I booked a room with a king-sized bed, walk-in shower, and kitchenette to make his stay as comfortable as possible. I immediately update his calendar with the reservation dates.
restaurant recommendation
Proper nutrition was vital for Mr. Thompson during his treatment. I researched nearby restaurants that offered healthy, organic options and were known for accommodating dietary restrictions. I created a list of two top-rated restaurants, including details on their menus and ambiance.
When it comes to discovering and booking the best dining experiences, I rely on a few trusty sources:
- Yelp
- For restaurant hunts across the US, Yelp is my go-to. It’s a treasure trove of reviews, and photos, and even lets me make reservations directly.
- Tripadvisor
- Venturing outside the US? TripAdvisor has me covered. It’s perfect for exploring international dining spots with detailed reviews from fellow travelers.
- Google Map
- When I need to pinpoint a restaurant in a specific location, Google Maps is my compass. It’s incredibly handy for finding nearby eateries and reading up on what others have to say.
- Eater
- For the latest buzz and in-depth reviews, Eater is my favorite blog. It’s fantastic for discovering new restaurants and getting the lowdown on dining scenes in different states and areas.
- Doordash and Uber Eats
- When my client craves restaurant-quality food at home, DoorDash and Uber Eats come to the rescue, delivering a wide array of delicious options right to their doorstep in the US.
After discussing his dietary needs and preferences, I made reservations for the duration of his stay, ensuring variety and convenience. Each reservation was confirmed, with special dietary instructions noted. I seamlessly update his calendar with the reservation details, ensuring everything is perfectly scheduled for a delightful dining experience.
activity recommendation
To help Mr. Thompson relax and keep his spirits high, I suggested some light activities and cultural experiences. New York has a rich cultural scene, so I recommended visits to the Museum, and a gentle boat tour through Manhattan.
When I’m on the hunt for exciting activities and unique experiences, these websites are my go-to sources::
- Tripadvisor
- : Perfect for exploring top-rated attractions and hidden gems around the globe.
- Airbnb Experiences
- Offers one-of-a-kind adventures hosted by locals, from cooking classes to guided tours.
- Viator
- A treasure trove of curated tours and activities to make every trip unforgettable.
The first task was to find the best flight options. Given Mr. Thompson’s medical needs, comfort and convenience were paramount. I researched several airlines, comparing flight times, layovers, and seat comfort. I recommended a direct flight with premium seating, ensuring he had extra legroom and priority boarding.
I booked tickets for the museum and arranged a private guided tour . For the boat tour, I ensured it was a calm, scenic ride suitable for someone needing rest and relaxation. Seamlessly update his calendar with the reservation details, ensuring everything is perfectly scheduled for a delightful dining experience.
Car Rentals and Ground Transportation
Transportation was another crucial aspect. Mr. Thompson needed a reliable car rental service that offered vehicles with comfortable seating and GPS for easy navigation. I researched various car rental companies, focusing on those with high ratings for customer service and vehicle quality.
To find the best car rentals for my clients, I explore a variety of top-notch websites:
- Hertz
- for their extensive fleet and global reputation.
- Rent Carla
- for user-friendly comparisons and great deals.
- Kayak
- for comprehensive searches across multiple rental companies
- Europcar
- for premium service and excellent European coverage.
- Enterprise
- for reliable customer service and convenient locations.
- Blacklane
- for luxurious, chauffeur-driven experiences.
These platforms ensure that I can secure the perfect ride, whether it’s for a business trip, a leisurely vacation, or any other travel needs.
I booked a midsize SUV with a reputable rental company, arranging for the car to be picked at the Airport upon his arrival. I also provided detailed driving directions from the airport to the hotel and from the hotel to the medical facility.
Creating the Itinerary
With all the bookings in place, it was time to create a detailed itinerary. I compiled all the information into a user-friendly document, including flight details, hotel reservation, restaurant bookings, activity schedule, and car rental information.
The itinerary was organized by day, with clear instructions, contact numbers, and confirmation codes for each booking. I also included a map highlighting key locations
The Result
When Mr. Thompson received the itinerary, he was immensely relieved and grateful. Every detail was meticulously planned, allowing him to focus on his health and treatment. Throughout his journey, I remained available for any additional support, ensuring that any last-minute changes or requests were promptly handled.
The trip was a success. Mr. Thompson completed his treatment and returned home with minimal stress, thanks to the comprehensive planning and support provided. This experience reinforced the importance of a well-organized travel plan, especially for those facing medical challenges, and highlighted the value of personalized, compassionate virtual assistance.